CRM 2011 Online Polaris Case Bug – Unable to get value of the property ‘focusin’, ‘SubjectClicked’ or ‘style’: object is null or undefined.

Last night one our customers had their development environment updated to Polaris, it all looked good apart from when I opened the case (incident) entity. The form did not load correctly (it was unusable, none of the controls worked) and I received these errors:

SCRIPT5007: Unable to get value of the property ‘focusin’: object is null or undefined
global.ashx?ver=1069248366, line 5 character 58707

SCRIPT5007: Unable to get value of the property ‘SubjectClicked’: object is null or undefined
main.aspx?etc=112&extraqs=%3fetc%3d112%26pagemode%3diframe%26preloadcache%3d1358859637784&pagetype=entityrecord, line 436 character 131

SCRIPT5007: Unable to get value of the property ‘style’: object is null or undefined
form.js?ver=1069248366, line 1 character 22102

After playing around for a while I found the issue was caused by the settings I had for the form assistant.

If the form assistant is enabled but not set to expand by default then I receive the errors.

If I disable the form assistant or set it to expand by default then everything is okay.

So as a work around what I’ve done for now is disable the form assistant and in the meantime raised an issue with Microsoft.

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Microsoft Dynamics CRM 2011 Application Design

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Not so long ago I was invited by Packt Publishing to become a technical reviewer, the basic gist of that role is I read a book; say what I like, say what I don’t, suggest improvments and help to improve the overall technical quality of the book. (Note; I’m not an author and I’m not paid for this role).

So that first book was recently published; Microsoft Dynamics CRM 2011 Application Design by MVP Mahender Pal.

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Getting started with CRM 2011 JavaScript REST (OData) Web Service Calls

So I’m not going to present anything revolutionary here, but recently I had to do just this. Back in the CRM 4 world I was performing all my web service calls against the SOAP endpoint of CRM, with the move to 2011 I knew the world of REST had arrived but up until a couple of weeks ago I never really had the need to use it in any anger.

So this post is basically how I brought together various resources on the web to get started with REST calls from JavaScript. In some ways this is a bit of brain dump, but hopefully you might find it useful.

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