Microsoft Dynamics CRM 2011 Application Design

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Not so long ago I was invited by Packt Publishing to become a technical reviewer, the basic gist of that role is I read a book; say what I like, say what I don’t, suggest improvments and help to improve the overall technical quality of the book. (Note; I’m not an author and I’m not paid for this role).

So that first book was recently published; Microsoft Dynamics CRM 2011 Application Design by MVP Mahender Pal.

The book gives a hands-on, example led guide to CRM 2011 Application design and development and covers a broad range of topics including; form customisation, workflows, plugins and Silverlight web resources. Personal highlights include chapter 5; a Silverlight Bing Maps integration and chapter 6 which leads the reader through creating an editable grid application.

Chapter List

Preface
Chapter 1: Getting Started with Microsoft Dynamics CRM 2011
Chapter 2: Customizing Microsoft Dynamics CRM 2011
Chapter 3: Using Processes in Microsoft Dynamics CRM 2011
Chapter 4: Implementing Business Logic through Plugins
Chapter 5: Using Web Resources in Microsoft CRM 2011
Chapter 6: Using External Web Applications in Microsoft CRM 2011
Chapter 7: Using Mobile Client in Microsoft CRM 2011
Chapter 8: Issue Tracker Using Microsoft CRM 2011
Appendix A: Data Model
Appendix B: Hotel Entity Data Model and Design

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